FAQs


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Are my medical records kept private and confidential?

Yes. All of our staff are bound by strict confidentiality requirements. We will not release the contents of your medical file without your prior consent.

Do I need a referral to make an appointment?

Yes. Like most medical specialists, we accept referred patients. This is to ensure the specialist you are seeing is suitable for you and your condition. It also enables you to claim for a Medicare rebate which saves you money and time.

What should I expect during first visit?

Good question. Some people get a little nervous the first time they go to see a specialist. That’s perfectly normal, however, there’s nothing to worry about.

Initially, Dr Cheung will obtain important relevant information from you.  Then, she may perform a physical examination if required.  After which, Dr Cheung will discuss and explain her findings with you, and make recommendations for investigations and/or treatment.

How much will I expect to pay?

Please contact our friendly staff

What are your business hours?

Monday, Tuesday, Friday 7am – 5:30pm
Wednesday and Thursday 8am – 5:30pm

Mater Private Clinic. - Monday to Friday
North West Private Hospital. - Wednesday Mornings Only